Focus on your core business while entrusting your side tasks to us. We are here to create and provide you the free time you need.
We offer widely and exclusively call center services to make your work easy and increase your workflow. We can ensure you of maintaining a consistent level of customer services by implementing high standards of business strategies.
Exceptional Customer Services
In this competitive business climate, providing a professional and competent customer support is essential to ensure brand loyalty and satisfaction among your clients.
Extend Your Business Hours
Having a 24x7 support service is crucial when you want to deliver first class customer service. Our round the world call centers will ensure that no call will go unanswered and will make sure your customers get the service they deserve.
Saving You Time and Money
Setting up your own customer service call center can be a big investment of money and resources. A resource that you might not have when you start your company. This is where outsourcing your customer support will come to your rescue.
Messages Wherever You Are
Keeping in constant contact with your customers is paramount when it comes to maintaining your business reputation and customer satisfaction. With us you will never miss a query from one of your customers.
HOW WE CAN HELP YOU?
Get quality nonstop 24 hour call center services to support your business. We are committed to provide you the best value added service to take your business to the highest level in no time.
Telephone Answering Services
Outbound Customer Service
Outsourced Reception Switchboard
Order Management & Verification
Inbound Customer Service
Chats for Lead Generation
Technical Support & Troubleshooting
Out of Hours & Emergency response
OUR BUSINESS IS HELPING YOUR BUSINESS DO MORE BUSINESS
Chat support service for a company can reduce the average interaction costs and bring down contact center costs by 40% to 50% when using highly professional chat services with experienced agents. 79% of customers have said that they prefer live chat because of the immediacy it provides – Forbes
Why Outsource to Us
We have established our platform to provide your business best quality of call center services that you need.
We provide cost effective solutions that can entice numerous clients to drive sales with an impressive amounts of leads. Our highly professionals are capable of executing incredible strategies to ensure your business a long term running by reinforcing customer retention strategies and so as their loyalty.
Your business can entrust us in handling every call center tasks starting from taking each calls to 24 hour live chat supports which ensures to reach the queried information to your valuable clients at the real time.
Don't just take our word for it
Here are some of the things that our clients had to say about our services...
Daniel James Wholesale Meats Coventry
We approached Call Center Solutions to help us with conducting a market research in order to expand our products into new areas. It was the best decision that I had taken since I went into business. The information provided by CCS helped me identify potential different customer types on top of their different habits and practices. This enabled me to run a great marketing campaign that made it possible for me to open two new retail shops that are doing awesome business, all because of Call Center Solutions.
Mark J TomorrowNET
We were a very small company starting out and initially we did not have enough money to set up our own helpdesk. That was when I found out about Call Center Solutions. On a gut judgment we decided to completely outsource our helpdesk to them and it was a lifesaver.
Their staff was fully professional and they replied to our customers regarding their question better than we ever could have. Their help desk resulted in us getting a lot of new customers and it really helped by business grow.
We can afford our own helpdesk now if we decide to but Call Center Solutions are doing such a great job we have no reason to.
Raj Kaur Wirefox Ltd
I was initially reluctant to outsource our client details to a third-party when I was looking to run our email marketing campaign. But Call Center Solutions turned out to be a thoroughly professional outfit that I soon lost my fear.
I have run several successful email campaigns using Call Center Solutions so far I don’t think I’ll use anyone else in the future.
H Gamage Cybernetic Networks Inc
Call Center Solutions helped us set up an outsourced call center to keep in touch with our customers and answer customer queries during the off-hours. Without it I would have had a really difficult time keeping in touch with our customers during the night time and on the weekend.
This service helped our company to grow without having to worry about spending money to hire a receptionist during off-hours. Thank you Call Center Solutions!
We are a 100% reliable platform
Whether it’s for live chat support systems or 24 hour helpdesk support system; our highly skilled professionals are available 24 hour to provide your valuable customers any service and information they need. Services like VoIP live technical supports, market research and surveys, outsource email support services etc all are under one roof in our platform of Call Center Solution. We are conveniently determined to grow your business for a long term process by building long term relationship with your precious clients.