About Us

Helping you to work smarter

Our Vision: Succeeding through our customer’s success

We aim to be a partner in your success. Inter twining cutting-edge technology with innovative solutions. The main objective of Calll Centre Solutions is to give your customers the best call centre support experience possible, an experience that reflects your brand and the business culture of your company. Due to its 24×7 availability and instant results, Live Chat has now become the most efficient and most preferred method of customer support in the world. Call Centre Support are experts in providing the best such services out there.

Having in offices in the UK, India and U.S.A we have experienced phone calls and disgruntled us to not getting answers to our service calls, this was the start of Call Centre Solutions. Providing efficient, timely FIRST CALSS SOLUTIONS.

We pride ourselves in providing the best service possible regardless of the size of your account or the size of your company. We make sure your customers do not needlessly waste their time. We guide them through either their browsing experience or the course of resolving their issues, while providing them with accurate information during the entirety of the process. We know that business culture differs from country to country and company to company; so we make sure we adhere to your specific requirements, to make sure your customers leave completely satisfied after getting our service. The comanility in all our services is a friendly professional manner with a integrity through every call or enquiry we answer with the same amount of energy and passion.

Our priority is our customers. We do everything in our power and more to ensure that our customers are completely satisfied. We spend a lot of time and effort on quality assurance. Our customer support trainers visit our customer service centers around the globe to review our customer interaction standards and ensure that our communication methods and customer support processes are functioning at the optimum level. We always have seed/test calls to make sure all calls are handled well. All calls are also recorded so our customers have the reassurance that they can access any calls at any time.

Our head office, marketing and business development center is based in the West Midlands, UK and we also have business centers in North America and India. We strive to ensure that our business centers utilise the latest technologies and the best outstanding infrastructure available in order to provide an international service. This objective is proven true by the implementation of CISCO based IP networks at all our business centers. Contact us to find out more about us.

Contact us today to see how we can help your business get the most out of our customer support services. Let us worry about your customer support so you can concentrate on making your business even more successful.

We focus on delivering a high quality service, designed to meet your needs.

Our main focus is to deliver a high quality service, custom designed to meet your needs.
Contact us today for a meeting to see how we can help your business get the most out of your customer support services. Let us worry about your customer support so you can concentrate on making your business even more successful.

What you will get

Results

We will solve any task

Perfect Communication

We have different types of communication channels

Dedicated Managers

You will always know where to send your question

NDA

We will sign an NDA for your company

Turnkey Solutions

We will fully take care of working out the perfect solution for your company

Quick Solutions

You will start to solve your problems immediately

Support

We're providing 24/7 support

Experience

You will be hiring a team of high-experienced professionals

Security Standards

We use best practices to provide highest secure solutions